Customer Visit

Support Customization Commercial Freezer Cold Room Suppliers

During customer browsing the store, check product details through inquiry/email/phone

Pre sales business and engineers showcase products to customers, actively understand their needs for products, and provide customer Q&A services

1. We will consult customers about the size, temperature, voltage, and other issues of the products they need to purchase

If the customer is browsing our product for the first time and is not familiar with it, we will provide project images as a reference and provide answers based on the questions raised by the customer

If the customer provides the required drawings or attachments for the cold room, we will design a complete cold room plan according to the attachments provided by the customer

Project Design and Suggestions

2、Display the services we can provide, such as warranty, installation manuals, designers analyze and design cold storage dimensions based on customer products, local weather, and geographical location, including professional CAD and 3D design drawings

3、We will send the design of the cold storage to the customer for confirmation, whether secondary modifications are needed, and patiently provide suggestions to the customer, such as load-bearing floors, recommending XPS+U-shaped steel or plywood, based on the customer's local environment and government requirements

Factory Advantages

4、Xiamen Jialiang is a cold storage manufacturing company located in Xiamen, China. Jialiang has over 24 years of experience in the cold storage market. Through the "one-stop service" solution, whether you are looking for cold storage, condensing units, cold storage panels, evaporators, Jialiang is your preferred professional manufacturer.

If you would like to make any inquiries or purchases, please feel free to talk to our technical sales team.

Xiamen Jialiang can assist and provide cold rooms and refrigeration solutions to meet all your needs

Strive to provide the best service to customers. This means high-level customer support and technical expertise from the design stage to product training and after-sales support. Our technical service team forms an important component of this support.

Common pre-sales services

● How many years of warranty, who pays for the shipping cost of damaged goods

●There are many intermediaries involved in the PI amount and invoice amount. Prices will be changed to facilitate customs clearance, etc

●Payment method, commission refund from intermediary, 30% prepayment, final payment after inspection by inspector

●Transportation method: freight forwarder/designated vessel contract number

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